Islington named and shamed as one of worst councils for complaints

Councillor Terry Stacy Town hall watchdog the Local Government Ombudsman (LGO) this week revealed it took on 113 complaints about Islington in 2011 – the 14th highest of any local authority in England.Opposition leader Cllr Terry Stacy said the figure is the “tip of the iceberg” because the LGO only deals with issues the council… [Continue Reading]

Poor Treatment Of Older People In NHS

Health service ombudsman report reveals shocking treatment of the over-65s, who are being failed again and again. Some patients were not offered help with eating or bathing, and one was left in urine-soaked clothes held together with paper clips. Mrs H was an independent woman who lived on her own until the age of 88… [Continue Reading]